About
Hi there, I’m Steph! I’m a hair enthusiast, cat mom, and friend. I’ve been behind the chair for 7 years, and for the past 5, I’ve been building Hair By Steph—located in the upper back of Ciao Salons, right in the heart of Hartland, WI. What started as a hobby has grown into a true passion. At HBS, my goal is to give each guest not just what they’re looking for—but more. I strive to create a space where you feel safe, confident, and heard, leaving with a smile and hair you love after every visit. Being able to see each & every one of you become apart of my journey, brings so much joy to my life & is a dream come true. For more information, feel free to reach out through the Contact tab—I’d love to chat! And please be sure to read through my policies before booking. I look forward in helping you reach your goals! 🤍StephBusiness Hours
- Monday
- 10 AM - 8 PM
- Tuesday
- 10 AM - 8 PM
- Wednesday
- 10 AM - 8 PM
- Thursday
- 9 AM - 8 PM
- Friday
- 9 AM - 5 PM
- Saturday
- Closed
- Sunday
- Closed
Cancellation Policy
• Cancellations:
A 50% cancellation fee will be charged for any cancellations made within 24 hours of your scheduled appointment. Same-day cancellations are considered a no-show and will also result in a 50% fee.
• No Shows & Late Arrivals:
No-shows will be charged the full cancellation fee. If you arrive more than 25 minutes late, your appointment may need to be rescheduled and a fee may apply.
• Adjustment Policy:
I want you to love your hair! If something feels off, please reach out within 7 days of your service. I’m happy to make reasonable adjustments to ensure you’re satisfied.
• Refunds:
HairBySteph does not offer refunds on services.